FAQ
OPERATING SYSTEMS SUPPORT
The software will work on Windows Worksation only. No server edition supported.
PREVIOUS RELEASE SUPPORT
If you have any previous release you can download and install the new release for free. Once installed simply request a new key using the button below.
ERROR WHILE STARTING
The software will not work without a default printer. If no default printer is installed it will fail.
INVALID KEY
This is mainly caused by physical hardware or software changes. Either a new PC or hardware changes within your PC or laptop. Any major OS changes also. See Hardware Finger Print Key below.
HARDWARE FINGER PRINT KEY
The program uses strong registering system that use internal hardware PC references such as BIOS, CPU, harddisk etc.. Any changes into your hardware might cause a key change. If this happen simply re-install the software and request a new key by using button below. The key is only available after you install the software. It can be found under About menu or when you click on Enter Key button during Splash screen.
NEW KEY REQUEST LIMITATION
A license is valid for one PC only. After you register you can receive a maximum of four (4) keys per license caused by your hardware change. Each key request can be obtain within a minimum of 60 days apart. Please plan carefully and allow a minimum of 48 hours or more. This is a manual process. I verify and tab all requests.
New key request can done using the link here
MEDIA ID
The media ID provide a secure way to avoid media error. Each media ID correctly identify the right tape drive to load this media. Most robots support this function now. If your robot do not support it simply use standard 3 of 9.
SEQUENCE NUMBER
A maximum of six (6) digits can be used. This is an industry standard for over 30+ years. It provides enough combination to create millions of barcode using Alpha and numerical number. ANSI 3 of 9 barcode support only upper case characters.
